Terms & Conditions

By purchasing or authorizing services from Horizon Link LLC, you agree to the following terms.

All services are provided based on customer request and authorization. By submitting payment details or confirming via SMS, email, or online form, you authorize Horizon Link LLC to charge the agreed amount to your payment method.

Customers confirm that the billing information provided is accurate and that they requested the service. Once the service has been delivered or processed, the transaction is considered completed.

Horizon Link LLC does not accept unauthorized chargebacks. If you experience any issue with our service, you must contact our support team first so we can resolve the matter.

We reserve the right to store transaction records, authorization messages, and invoices as proof of service delivery and payment authorization.

Refund Policy

Customer satisfaction is important to us.

If you experience any issue with our service, you may request a refund within 3 days (72 hours) of the transaction date.

Refund requests must be submitted to our support team with your name, transaction details, and reason for the request.

If approved, the refund will be issued to the original payment method. Processing times may vary depending on the customer’s bank.

Horizon Link LLC does not accept chargebacks. Customers agree to contact our support team first for resolution. Most issues can be resolved quickly, and refunds may be provided within the 3-day period when applicable.